Luis Merelo

¿What does ERP stand for? ERP is a resources manager that optimises the company resources and integrates them into a single system so that all employees can access the information.   When and why was the decision of implementing an ERP in the company taken? The first step was taken in 2009. We had an…

• ¿What does ERP stand for?

ERP is a resources manager that optimises the company resources and integrates them into a single system so that all employees can access the information.

• When and why was the decision of implementing an ERP in the company taken?

The first step was taken in 2009. We had an old system and the management team decided to implement a new computer system before the merger between Isaval and Gama in 2010. In February 2011, the contract was signed and the implementing company audit started in order to know the circuits and processes of information. In December 2011, implementation in various departments started. After five months, there were still processes that have not been started yet but improvements have been perceived.

• How long has it been implemented?

It is scheduled that implementation will be completed in 2012 so that it can be used from 1 January 2013.

• Which are the main advantages?

There is a change to the information structure, from a more unstructured system to a single system for all of us. Before that, we had to define processes and reorganise the departments, which involved a great effort by the staff. This system makes information retrieval and traceability easier. We all work with a same system, which facilitates adaptation to the market.

• Can you see any advantages although the process is not completed?

Each department has a different opinion. Better structured departments notice changes more significantly whereas more unstructured departments perceive improvements sooner.

• Has Pinturas Isaval opted for a Spanish company or for a foreign company?

We have opted for a company in Valencia, whose tools and working methods were similar to ours.

• Does your ERP have a licence cost or is it a free software?

It is free software, without licence. We only pay for adaptations.

• Do you think that all companies are just as sensitive to these needs imposed by the market? Would you recommend its implementation to other SMEs in Valencia?

Many companies still have deficiencies in their computer systems and do not perceive this implementation as something necessary. These processes involve a change to the way of work but I would tell them that it is worth, despite the cost and complexity.